Wheelchair accessible holidays - Customer feedback
Here are the comments from the guest book and some emails that we have received.
Dinah and David Lloyd - Bristol
Apologies for not writing before... I have a terrible reputation for not writing thank you letters, but I wanted to write to you to tell you what a fab holiday I had at la Roche Derrien. It was lovely to be in France, in somewhere my needs were genuinely met which meant that David was relaxed and able to enjoy himself too . Having my sister along was an added bonus; I haven't been on holiday with her since I was about seven .Thanks again for everything. Hope to see you again soon, best regards, Dinah
Mosaic Community Care
I have had a lovely holiday. Thank You love from Dorothy XXX
Thank You Jacqui & Carl for a lovely holiday. Look after the cats for me. Love Henry XXX
Thank you once again Jacqui & Carl for making us feel welcome and with all your help ensuring Dorothy & Henry had a good holiday. Keep up the wonderful work you do. Love Faheema & Steven -XXX-
Cora, Anita, Jackie & Langton - JCH
This is life! Never had such a GOOD feeling when on hols. Thank You Guys, Superb!!
What a time we have had here in France. May the Lord God grant you more life and happiness. This is a brilliant place and idea. My boss permitting I will 4 sure be back next year! X
Jackie - Jersey Cheshire Home
Enjoyed my stay VERY MUCH!! Splendid place, peaceful and Thank You!! from the BOTTOM of my HEART XX
Anita - Jersey Cheshire Home
To you both, thank you for having me. I love being with the cats and dogs! See you both soon, with love.XXX
David and Jenny Davis - Bucks
We have had a super stay and will certainly come again next year. What a great idea to run such a lovely place. Many Thanks!!!
Nick & Dawn - Somerset
Another wonderful stay! Keep up the good work - we will definitely be back. Don't forget to look after yourselves!!!
Christine, David and Liz - Devon
Once again another lovely stay. Thank you for making us feel so welcome. Hope to see you next year!
The Lavery Family - Ireland
Had a lovely stay, apartment in great! Best holiday we've had and will see you again in the future!
William & Corinne Clark - Coleford. Glos
A really good stay. We hope to come again. A wonderful place to get away to.
Peter, Gwendy, Julie and Elise Lambrieghts - Belgium
Fantastisch appartement! Een perfecte omgeving. Een echte aarrader. We willen zeker terugkomen.
Diane, John, Matt & Geo
Had a fab time, loved the BBQ especially getting sticky and messy toasting marshmallows :)
Tony & Sue Coates - Canal Nomads from the Midlands!
Great time, so relaxed and easy going. Wonderful hosts looking forward already to next year. Many Thanks
Alan Fleming - Reading
Once again, our third year, a wonderful time was had. Great hosts, meeting other returnees. Thanks. We'll see you again next year!
Louisa, Phil and Sally Butcher - Nr Plymouth, Devon
Thank you very much for having me and family here. It has been really lovely and a great first visit to Brittany. You have been extremely hsopitable and it has been a pleasure - thank you :)
Really Cute, thank you, great for meeting new people, lovely river. Will be back XX
The Freemans - Milton Keynes
Fab Time! Thanks! We'll be back! XXXX
Georgina Elizabeth Phoebe Lettice Freeman - MK
I've had an amazing time! Thank you for putting up with me :) Make sure you find me a puppy! Much love! :)
John & Karen. Suffolk. UK
An amazing place. We had a fantastic time. Thank you Jacqui and Carl. We'll be back. PS... Thank you for a wonderful holiday and please look after Smokey!! :)
Dave Jnr, Dave Snr, Terence and Maureen - Liverpool
Thank you for the lovely wonderful accommodation, everything is so accessible, and your assistance was outstanding. Will be recommended back in Liverpool. Thanks for our trips out! Just one word from Terry - THANKS!
Just for Carl - MERCI! XX
Wyne, Anne and Avril Thomas - Cardiff (Capital City of WALES!)
We've had a wonderful week. Thank you both very much for being so kind and helpful. Diolch o galonam Wythnos fendigadig. Riyo yon yn sicrodaod i'ch gweid ynfuan eto XXX
"Sarah the Carer" Doncaster
Fab time & your facilities have made my week here with Terry run very smooth, really lovely week. See you again soon. XX
It has been a wonderful week and this place is ace! Will try and get you some NABD business. Good Luck with your business in the future.
Bruce, Wendy, Diane and Susan, Oxfordshire
Fantastic time! All the best for the future. Thank You.
Toni & Jim Reilley. Harrow, Middlesex
What can we say? The number of people making multiple visits says it all. Great accommodation and the "craic" on the terrace was a real bonus - See you again soon. C & J.
Joe & Eve Gracey, Milton Keynes
What a fantastic place - Best disabled accommodation ever! Jacqui & Carl really go the "extra mile" and what a difference it makes! We'll be back!!
Gary, Shelagh & Daniel
Couldn't have asked for better hosts, you have been brilliant - Thank god for I Need A Holiday Too - Best disabled accommodation we have found. Absolutely fantastic time had by all. As Gary's mate Arnie would say - "We'll be back!!" XXX
Malcolm, June and Denise - Caerphilly, South Wales
Lovely holiday, lovely accommodation, beautiful weather. Shame about the "squeak" on the profiling bed! Thank you for inviting our Breton friends to the BBQ. Thank you for all. XX
John and Judy Hayes
Thank you both; A pleasure staying with such a lovely couple, nothing was too much trouble. Hope to see you in the future.
Carol, Bill, Caroline, Ann, Alison & Gareth - Cheddle Lodge
Thank you Jacqui & Carl for making our stay wonderful! We will be back next year! Best Wishes to you all. X
Leny & Marja Gelderman - Holland
Een fantastische pleh om vakantie te rondl. Mengen die het je hele maal maar de jin willen maher en sold aan fepast en vert mofetigh heden tot voolzienin je Bedanht. Boh yh de website het is eaht zoals het is.
(Apologies if the spelling isn't good - worry the writing was quite difficult to read and my dutch is non-existant!) - Jacqui
Hefin and Catryn Williams
Tregaron Ceredigion. Duolch an hylian hwylus. Thanks for a great time.
Garry Reid - Jersey Cheshire Home
Gets better every year. Thank You. XXX
Polly & Janet
Lovely holiday - great to stay womewhere it all works & is easy - helpful hosts - only improvement a cafetiere!!
Jenny, Colin, Gunter, David, Sue, Cat, Sophie & Esther - Guernsey Cheshire Home
We are all very happy to have found this amazing place. Superb accommodation! Thank You & see you soon!! X
Jacky, Jill, Sue & Lesley - Shropshire & Worcestershire
Fab, Brill, coming back - Best Ever disabled accommodation
Nim & Charlie Davies - Jersey
Had a great time. It is a joy to stay here.
Sue, Dave & Kevin - Herefordshire
Lovely location, delightful property & accommodation. Even unplanned hospital trip was interesting! Thanks for all your help Jacqui & Carl.
Marinda Naude - South Africa/Taplow Maidenhead
Won this trip on the EnAble show in Coventry. Lovely and relaxing and got sane! Great for sightseeing. Weather perfect - almost as if ordered! Thanx Jacqui & Carl.
Vanessa Haarkoff - Zimbabwe/Bristol
Won a trip to an amazing place! I love the thinking behind the place. Jacqui and Carl, well thought out place!
Gary & Linda Swain - Great Sampford, Essex
Stunning coastal views and empty roads to get there. Great place to stay and we are grateful for the assistance. Eggs are fantastic! Bye Scruff!!
Jo Turley - Manager. Condover College, Shrewsbury
Excellent location, excellent time, really do not want to go home! Thanks for the hospitality, BBQ and company! We will be back.
Condover College - Shrewsbury
Excellent week, perfect location, superb proprietors and excellent facilities. Thank You. X
Blair, Jennie & Gael Hobson - Kidderminster
Lovely week & very lucky with the weather! Thanks!!
Nigel & Chris Venables
Excellent facilities. Had a wonderful time. Expect us to return.
Sally Russo - Albany, USA and Maureen Open - Newbury
Many thanks, just we both needed. Regards.
Bill & Catriona McCulloch - Glasgow
Enjoyed a bracing spring break. Accommodation and landscapes great. Thanks Jacqui & Carl.
Graham, Sheelagh & Owen Stubbs and Michael & Ann Walsh - Dublin, Ireland
Jacqui & Carl. Thanks for the great holiday. The apartment is so spacious! Owen loved all the animals. There is plenty to do around here and the weather was a real bonus!
Nancy Poser - Trier, Germany
Thank you so much for making these holidays being so brilliant! Apartment equipped so accessible - couldn't be more perfect. And Jacqui - you've been wonderful.
DANKE - Ein wunderviller Urlaub. Traum - hefle. Hungebung und alles sehr rollstuhlgerecht. Appartements alle mit ebenrdiger Dusche, Pflegebett (elektrisch verstellbar) und fahrbarem Patientenlifter. Gegend kahn problembs erkundet werden, da Jacqui (wunderbolle Person!)
Liz, John and Vanessa
Blagdon Farm "eat your heart out" this is THE place to be. A warm welcome and friendly atmosphere. Vanessa loved the animals really.......and Carl!!
Christine, David and Lizzie
Many thanks for a lovely holiday. Ideally adapted accommodation eased any fears of being away from home. Many thanks for your kindness. Had a fantastic time.
William and Tamara Lawrence
A very pleasant stay (despite the odd wet day) in an exceptionally well appointed establishment. Home from home.
The Thomas Family - Pembrokeshire, Wales
Thank you so much. Lovely welcoming feel to the Mill. Accommodation made everything so much easier. Had a great holiday. Jacob and Polly loved the animals and want to come and live in France! Thanks again. X
Jamie - Reading
Lovely apartment, fantastic location. BBQ was great even the cat was legless!! Thanks again!
Shirley and Roger - Reading
Fantastic accommodation and hospitality. Enjoyed getting to know you and all the animals. Thanks very much.
Eddie, Ann & Paul Ryan
Lovely accommodation & Facilities. Nice location and SUN!!
Derrick, Jacky and Keith
Again, thanks for the comfort, ambience and support. Looking forward to next year!!
Alan Fleming (The video star!!)
We came back - we enjoyed ourselves muchly. The only downfall - the weather. We'll have to come back next year to see if the sun does really shine. All the very best , see you at the show & I'll collect my filming fee!!
Tony & Sue Coates
Another fantastic time had by all. Sorry we partied you out!! Many thanks. Hope to see you next year.
Peter, Els, Nanneke & Rosalie Gies - The Netherlands
Dankjewel voor alles. We hebben een hele leuke tijd gehad hier, ook al was het weer met zo mooi. Jullie zyn goede mensen, dankjewel voor deze supervakantie!
Thank you for everything. We had a really nice time here, but the weather wasn't really nice. You are good people, thank you for this great holiday! :)
Sam & Dave Durham
I thought i would congratulate you both on a suburb holiday which myself and Sam had in July.
Even though our visit was a short part week, the visit was worth while. The accommodation was fantastic, fully adapted to meet Sam's needs and the surrounding area's we visited out weighed my expectations.
I was impressed with the little small holding which housed your Pigs, Hens, Ducks and not forgetting the friendly dogs and cats. This animal area was a great meeting place for the other residents to meet on a morning and get to know each other and exchange idea's and personal experiences.
Both your self and Jacqui are nice people and your knowledge and commitment in what you have achieved at La Roche Derrien shows the pride you both have in catering for people with all types of health issues.
The weather was great, we had a little rain on 2 mornings but as we used the accommodation as a stay over we went out on every day to explore lots of coastal area's, which were all wheelchair friendly and accessible.
The only difficulties which we had was with the ferry "BRETAGNE", the ferry itself was ok and accessible however the cabin caused us some problems. The cabin itself was accessible for wheelchairs, But because of Sam's needs we required a hoist for transfers, because the bed is fixed to box under the bed it is impossible to use a hoist - so if you decide to post this on your web site it may act as a warning to others that the ferry " BRETAGNE" is not accessible if you intend to use a hoist on board.
Other than that minor hiccup the overall holiday and complex is top notch and we can't wait for our second visit as i can't find fault with anything, so again allow me to say many, many thanks to you both and we hope to see you again sooner than later.
Best wishes and the kindest of regards.
June & Malcolm Green. Llanbradach, S.Wales
Came for a wedding and had a lovely holiday too!! Acc; super, everything to suit a wheelchair. Good company, thanks to carl and Jacqui for all their hard work. Thanks aslo, to Nicki our carer for always being cheerful and helpful. PS - Carl - Extra wine instead of beer next time!!!! PLEASE
Louise, Gerry & Jonthan Wikeley. Parkgate, Cheshire
Some of us don't remember much about Wednesday night - it was that good!! Jacqui and Carl have done everything they could to make our stay as good as possible. WE'LL BE BACK!!!
The Marley Clan. Plymouth
We have had a very good week. Wednesday night entertainment was amusing, we'll be back even if it's just for the BBQ; Thanks for everything, see you both soon.
Tony & Beverley McFarlane. Chorley, Lancs
We have had a superb time here. The 2 weeks have gone far too quickly. In fairness this is partly due to having to recover from one of Carls legendary BBQ's and prepare for the next. Despite this we were still able to see much of the spectacular coastline. This place does exactly what it says on the tin! Thanks for everything and see you again soon.
The Poole Family, Cardiff
THANK YOU! Thank you for a wonderful holiday. We really would like to stay, accommodation is fantastic: you have put so much thought into making everything accessible. We will definitely be back and will recommend you to everyone, your hospitality is second to none! Good luck to you both, you deserve the best because you give the VERY BEST!!
Joe, Carmel and Mark
Had a great time here. Would love to return sometime. Weather just great and accommodation wonderful.
John H & Gang
Fantastic location, great scenery, wonderful holiday. Thanks again!
John and Liz Galvin
Many, many thanks for a lovely weeks holiday. Plenty of laughs, fab scenery and weather just great!!
The Burke Family - County Limerick Ireland
Thank you for a fab holiday Jacqui. It's been great, we have had a great week. Take care and thanks for all your help. XX
Julie, June and Tania
What a fab week. Weather has just been beautiful. Thanks to Carl and Jacqui for their hospitality & creating such a wonderful base for Julie to enjoy her holiday. We still never found the Chateau!! We will spread the news so that others can, benefit from this experience :-)
Ann, Anita, Sue and Garry - Jersey Cheshire Home
Thanks doe another wonderful week. See you again soon. Take Care. XX
Magic, Faheema, Anthony, Francesca & Natasha - Mosaic Community Care
Thank you for a fab holiday Jacqui & Carl! All your help was much appreciated and hopefully we shall see you again soon! THANK YOU :-) xx
Merci pour tout! Une gentille reproche: ca se pourrait que des Anglophones ai meront la télé francaise pour s'intégrer un peu plus dans le quotidien des peuple français.Cote handicap: Tôut à fait satisfaisant. Nous allons recommander votrè etablissement à des amis francais lourdement handicapé car eux xomme les anglophones on énormé de mal a trouver des etablissements capables de les acceuillir. D'autant plus, que les francais pourrant prendre des sejours "hors saison" quand le merel n'est pas super clément, faisant que vous pourrez remplir les chambres à tous les epoques de l'année car, encore une fois....c'est trés difficile de trouver des établissements comme le votre. Bon courage et à bientôt.
Jenny and Peter Davies. Warwick
If the prize is as good as this one we must enter more competitions! Thanks for staying up, your help and hospitality.
Mike and Helen Knifton. Co Durham
We had a brilliant time. Fab place 4 fab people. Will see you again!PS Even Alan Shearer returned during the hol!!
Rodger & Liz. Tenterden, Kent
A bleak mid winter day we drove your way, we found warmth and friendly people who have made our lives equal to those who take life just simple. Thank you for a lovely place thats just perfect.
Fatou - Paris.
J'ai passee un bon sejour a La Roche Derrien chez Jacqui. C'est un choix magnifique. J'invite les personnes handicapes a venir passer leurs vacances.
Layman, Mike and James - Manchester.
Lovely holiday - you have certainly thought of everything. The floors, bathroom, the adaptability of the sleeping arrangements, the surprisingly well equipped kitchen including the essential washer ;-) La Roche was always 11 miles and 25 minutes from any direction we wanted to take - how cool is that. Layman never had to sit for long in the van - and the service - well!!! You know you saved our holiday - I don't have to say anymore. We will recommend you to all our fellow support workers and would love to come back. All the luck and our best wishes for the future and hope it all takes off - you deserve it!!!
Susan and Caroline - Devon.
We have had such a 'brill' time. Thank you for making this happen. We shall certainly recommend you to all our friends. Hope we'll be back. XX
Tim and Team - London. Thanks for everything. Jacqui you made the holiday fantastic for all of us. Take care and all the best!
Monica, Tony and Mike.
We've had a wonderful and relaxing holiday. Excellent facilities and care, and there is so much to see in the area. Looking forward to our next visit in June!
Stephen and Cheryl Heath.
Thanks for a great comfortable stress free holiday. Excellent place will be back in the future. Jacqui - You are a star!
Alfie and Caroline.
Thanks for all your practical help and your chats - this has been another lovely holiday, we could not have done it without you!
The Carter Family. Had a wonderful time. Thanks for your help. See you again. X
Herman and Laura - Ireland. Had a lovely time here, wonderful area, lots to see and a great apartment, See you again!
Debbie & Dave - Jersey
Thanks for making us feel so welcome, Jacqui and Carl. You've got a great business going on here and you deserve the best! Oh yeah and ...... thanks for all the fish :-) See you again soon!!
Dylan.10/10 Brill. Will tell everyone.
Deanna and Tony Burton.
Had a wondeful time, really enjoyed it. Made us feel very welcome. Will come back sometime. All the best for the years ahead.
Michelle, Rosie and Juliet from Carlisle. Very welcoming, great place, great apartment. Had an amazing time. Thankyou -x-
John & Michele Hill
You have helped our family have a restful first holiday as others are too stressful, we'll deffo be back. Thanks for everything and we will enjoy keeping an eye on the property on 'Pigcam' See you soon. X
Shauna-May. Thank you for the good flat, it's nice and big. I wasn't expecting it to be that big. Nice Pigs XXX
Darren - Isle of Man. Thank you for the brilliant facilities here, it's been a great help. Enjoyed every single bit of it! XX
The Morris Family. Gloucester: Thank you for making us feel so welcome. We have all had a wonderful time. See you next year. XX
Hefin, Tegwen, Malan & Erin. Caernarfon. North Wales
Brilliant setup, great location, very friendly hosts. Hope to come back one day to see the barn conversion completed. POB LWC I'R DYFODOL (Good Luck to the future)
John, Carol, Daniel & Nan: Had a wonderful time like we did last year. See you next year. Thank you. XXXX
Fran and Wayne. Pudsey, Leeds: This is our 5th time I think that speaks for itself. Wonderful. We shall be back. Thank you. xxxx
Will, Sharon and the Tribe. Barnet
Thanks for being so understanding when we arrived late. Plus Will said thanks for letting him do do-nuts in your car park! We had everything we needed for a great holiday.
Jess, Shelley, Jack and Bridie. Gloucester
We've had a wonderful time, fantastic facilities, lots to see and do. See you next year. Au-revoir. X
Val and Martin. Pudsey. Leeds
You have a fantastic set-up here. Giving equality to all your visitors and support for their families. As BIKERS visiting we are IMPRESSED. We wish you well. XXX
McKinlays. Milngavie. Glasgow. Ecosse
We've had a great holiday - lovely apartment, with everything thought of, to let us get the most benefit from our stay. Thank you.
The Robsons - Reading
Great place, plenty of space! Thank you for everything. We will be recommending this place to our friends.
Lesley and Stewart - Edinburgh
A brilliant fortnight with glorious weather. Great location in terms of accessibility and not only the accommodation but also the wonderful coastline of Cotes d'Armor.
Ian and margaret - Basingstoke: We had a really lovely holiday in your superb Old Cotton Mill - keep up the good work!
Margaret, Billy, Stuart and Craig - Kilmarnock, Scotland
Lovely place, great location. Really enjoyed our week here. Craig loved swimming in the sea at Perros Guirec but not as much as feeding Doris and Dennis and playing football with Mini! Thanks to Carl and Jacqui for arranging things to make life easier for Stuart and for all your help - you are so friendly and we have really enjoyed ourselves.
Coral and George - Seigny, France
Thank you Jacqui and Carl and the animals for a great week, lovely apartment and the chance to REPOSER!
Shane - Ireland: A second heaven!
John and Margaret - Glasgow
We were made to feel like part of the family from day one - loved everything about the place and would recommend to everyone - we didn't need to think about accessibility - everything is so easy!! What can we say about the hosts? Simply the best (especially Buster!!).
Madz, Mel and Matthew
Thanks for a fantastic time we couldn't have asked for more. Thanks for the maps lets hope we don't get lost again or you might see us sooner rather than later. He He!!
Nick and Dawn - South Africa and Weston Super Mare
Thanks for a wonderful stay! So relaxed and friendly - it was a REAL holiday. See you again definitely! This place is good for the soul!!
Irene and Johan - Holland: In dutch we say: TOT ZIENS - au revoir
Kate, Susie, Amiee, Hannah and Levi: Thanks for a wonderful stay, relaxed atmosphere, no pressure, just what you need to escape England. Thanks for being such good hosts.
Sheila and Barrie - Maldon, Essex: Very enjoyable place to stay with disabled relatives.Only comment - an extra loo would be useful.
Val and Steve - Kirby Cross, Essex
Lovely time, home from home look forward to coming again. Everything accessible. Thanks for a good holiday.
Jenny and Robbie - Fetcham, Surrey
Wonderful place to stay - Great for accessibility, everything is taken care of down to small detail - great caring couple with a dream that deserves to come true - we'll be back. XX
Glenys, Jim, Domonic and Adam - Halifax and Liverpool
Had a great week - weather superb and accommodation excellent. Lovely friendly hosts & also nice friendly bunch of guests. Brilliant & will be recommending to friends. Hope to return....
Ruth - Tilehurst, Reading
From the moment of our arrival we were made welcome and felt completely at ease. We felt like ordinary people here for a holiday, all Alans needs were met - which is a tall order! Having Jacui to help us if we had problems was such a comfort. Words cannot describe the fabulous time we've had here - a holiday I thought we'd never be able to have ever again. Thank you so much
Alan - Tilehurst, Reading
What hosts - what a place! Absolutely fantastic. I am going to be selfish and not recommend to anyone - why share? (Joke) Very best wishes for the future. See you next year.
Tony and Sue - somewhere in the UK on a barge!: Hosts- brilliant. Accommodation - Excellent. Location - The Best
No one should have any concerns for a holiday here - Thank you
McQuade Family: Thank you for everything and the memories. Go to the bakery in the town and the chocolate shop in Guingamp!
Alison, Fiona and Peter - Oxfordshire and Staffs
Excellent apartment and truly accessible, a testimony to your hard work and belief in what you are doing. Will be back with more plants!
John and Lynn - Glasgow
This does exactly what it says on the tin!! Accommodation, care provision, equipment, transport - all fantastic! Thank you for your hospitality and friendship. "We'll be back" XXX
Dorothy and gordon - Rutland
BEST SELF CATERING EVER! A thoroughly great and relaxing holiday with everything we needed. Thanks very much
Sandra and David - Oxfordshire
An accessible place at last! Thank you so much. Couldn't you teach the rest of Europe - the world, how to do it? You made our holiday so easy. XX
Alfie and Caroline
We deeply appreciate the care and attention you have put into the place. Thank you for your kind and generous welcome. We'll be back we hope! Many thanks.
Anne and Anne - Ireland: Had a lovely relaxing holiday here - thank you Jacqui for making the place both accessible and beautiful.
Michael and Jean - Newcastle
Wonderful accommodation fabulous holiday. Look forward to coming again in the near future, you're stuck with us now, many thanks.
Claire, Michelle and Catherine - Devon
Fantastic Accommodation! Thank you for making us feel so welcome. Hope to see you again soon!
Gemma, Philippa, Sue and John: Had a lovely time despite the weather. Really relaxing. Hopefully we will be back in the summer.
Gaby and Philip - Somerset
Thanks so much for all your help! We loved the apartment and had a very good break. I am recommending you to all my carers group.
Neil and Claire - Derbyshire
We have had a brilliant time here in sunny Bretagne. You should be proud of what you have done here and for the passion that you put into your vocation. We will be back to see you soon.
Ruth and Philip - Derby: Rockin!
Bob and Lorraine - St Brice de Landelles, France
Excellent accommodation. Good company, even provided the pets! Good luck for the future.
Stuart and Jean - Stourbridge
Congratulations on a wondeful achievement. The result could not be better. You bring a lot of enjoyment to many people. Thank you
Jacqui, Keith and Lewis
Great to find a place where lots of thought has gone into making life as easy as possible for the disabled. We have not encountered any problems and have had a great holiday in this lovely area. Good luck for the future Carl and Jacqui.
Jenny, Martin and Umbro - Shropshire
Great time. Good weather until the last 2/3 days. Apartments well organised and plenty of room. Thanks a lot.
Janice, Peter and Tess: Thank you for the use of your flat, Good to see a bit more of Brittany.
Caroline and Ken - Northumberland
This is a brilliant project - lots of luck and success in the future! Thanks for being so welcoming and helpful. We've had a good fortnight and enjoyed the holiday too.
Peter and Susan - Truro: Great time. Thank you for the holiday of a lifetime. Keep the good work up. Second to none!
Albert, Tom, Sheila and Vince.
Had a great time, would recommend this holiday home to everyone. Very friendly and helpful. Great.
Sue, Gary, Anita and Anne - Jersey Cheshire Home
Had a great time, good facilities. Good company, helpful and kind. Hope we can get others to come over for a very enjoyable stay.
Vince: Bloody good time had by all, will be back some time!
Sandra, Frankie and Richard - Yorkshire: Absolutely fabulous. X
Martin, June, Andrew and Tara – North Devon: Thanks for making the family holiday easy – next time more fish!”
Paula and Frankie: “Brill place, thanks”
Sharon, Terry, James, Ed and Lucy – Plymouth: “Had a great time. Thanks for making everything so easy for us.”
Emilia – Truro
“France was great and I love the apartments. It was good to meet new people especially Anto and Max (the good looking one!!)”
Emily - Plymouth
“Grr, I’m writing this at a stupid hour in the morning. Great hols!!! France and French is great. Don’t worry….I’ll be back (and my French will be awesome…..I hope) Anto and Max (who thinks he is the good looking one) was a great bonus….luv you guys!”
Michael, Karen, James and Emily – Plymouth: “Fantastic holiday week. Everything was great ”
Em and Rob – Truro: “WOW What a fantastic week, everything was spot on. Brilliant hosts too!”
Sid, Rhona and Mary – Sutton
“Thanks for a great time. In spite of the weather you made it all so memorable. Hope to see you again.”
Paula, Yvonne, Dolly and Zack – London
“Thank you for a wonderful stay. We have thoroughly enjoyed our stay. Wishing you all the best for the future. ”
Mary - Crawley: “Wonderful accommodation, lovely setting. Hope to come again. Friendliest landlady and landlord going.”
Shirley and Tony – Bourton-on-the-Water
“Carl and Jacqui, Lovely accommodation. Clean and well equipped, very relaxing and friendly. Wish you well with your future plans and hope one day to come back and see it all finished. Max always willing to help.”
Steve – Bristol
“Great relaxing week, Jacqui, Carl and Max are great friendly people. The apartments were lovely, shame we never had the weather. Thanks for a great time.”
Marisa - Newent, Gloucestershire
“The place was marvelous especially with the good looking Max! The holiday would have been difficult without Max the wonderful translator! I’m coming back!!”
Lucy and Brian – Gloucester: “A very enjoyable break, marvelous place and very good hosts, keep up the good work.”
Glyn, Wendy and Karl
“Jackie and Carl, thanks for your friendship and making us welcome. Sorry the sunshine wasn’t with us till the end of the week. Apartments good for wheelchairs. Max very helpful. Kick plates on the doors would be useful. C.U.Soon”
Carol, John and Daniel
“Jacqui and Carl. Just like to say thank you for being so friendly and making our holiday a very relaxing one. See you next year THANK YOU”
Nigel, Lisa, Keith and Elaine: “Great 2 weeks. Assistance outstanding. Good luck to you both in the future.”
Ada Sykes: “EXCELLENT - Everything was first class (Just what the doctor ordered). Thank you for being so friendly and helpful.”
“Good to finally meet you. Fantastic place and thanks for looking after us. I’ve got to come back on the bike sometime and do the coast. Cheers!”
Sandra: “Home from home. Great holiday, very welcoming and most of all very relaxing! Hope to see you again.”
Sonia, Vic and Claire: “Had a really good time, couldn’t ask for more. Thank you”
Peg, Brian and Martin: “Really well equipped spacious apartment and lovely area. Good Luck with everything.”
Chris and Kaye
“Everything perfect. We have had such a relaxing holiday. Many thanks for the evening chats and the opportunity to come back to France. See you next year.”
Laura, Justin, Tom, Luke, Mark and Anita
“Thanks for letting us use your apartment. It has been a great time and we will always come back again soon!!”
Ann, Joan, Susan and Rose – (Les Quatre Soeurs!)
“Thanks for a brilliant time. Help outstanding, friendly, nothing was too much bother. Return visit imminent!”
Leonore and Christel
“You were just heaven sent. You got a gorgeous place and we had a wonderful time staying with you. Thank you for everything.”
Colin, Angie, Katie, Jamie, Eileen and Jan
“Thank you for making us so welcome, we had a great time and will recommend you to everyone. Best of luck with your future plans and hope to come back and see how they turn out.”
Copy of an email sent to a potential cusomer
Jacqui ask me to write to you regarding our latest self-drive holiday to "I need a Holiday Too". I'm am a C5/6 quadriplegic using a lightweight manual wheelchair. I'm from Singapore but have been staying here in England for the past 15 months. Initially, I was apprehensive about the ferry ride and the wheelchair-unfriendliness of the French countryside.
First - the Ferry;
We went by Brittany Ferry on their ship called - Pont-Aven. It was an 10-11hr hour Channel crossing - from Portsmouth to St. Malo. The outbound leg was undertaken at night - rather nice and peaceful. But the return leg, in the daytime, was very choppy and me & my wife got seasick. We spent most of it sleeping in the cabin. If like us, you intend to drive, you will encounter your first big obstacle after you park your car in the ship's cargo hold. There's a steep ramp to the lift area, with a door rim at the top. My wife manage to get me over this with some difficulty. Be prepare to ask for help. After this - its all OK in the ferry - just like a hotel. Most of the ship's flooring are carpetted. But the acessible cabin are not - nice smooth flooring. There's a kerb into the toilet, but its ramp up both sides. I needed help getting in and out as the ramp was a bit too steep. The toilet was quite big though, with a built-in pull-down chair at the side of the shower area. There's 2 bunk beds with 2 more that could be pull down from the ceiling - where you can get 2 more extra pillows. One of the lower bunk can be converted to a sofa.
The acessible cabins are near to the Information Counter, where you can ask for sea-sickness pill or panadol from the staff. Another tip - Try to get to your car earlier - half an hour before the ship dock - to transfer and load wheelchair. But don't worry if you're late, everyone will just drive around you and out first. We found ourselves the only car in an empty hold in St. Malo! Just let a staff know you're still there - they will not forget you. When booking the ferry - We booked online over the internet and then follow up with a phone call to change the cabin booking to an accessible room. You will need a cabin on the outward night journey. But not neccessary on the returning day journey - but personally, if I will to do it again, I'll still book a cabin for it - just in case the sea gets choppy and I get sea-sick - the beds come in handy. When booking the cabin, also remember to inform them which side of the car the wheelchair user is alighting from - so the loadmaster can make the appropriate space for you.
The holiday apartments - Its as wheelchair friendly as it can get. Everything is as advertised and more. The flooring are tiled throughout. The toilet is huge. All the modern amenities are there. There's even a fantastic wireless broadband internet connection - even in an old town like La Roche Derrien. As Jacqui will tell you - the French loves their cobbled streets. Almost everywhere you go - cobbled streets abounds. Great for horses - bad for wheelchairs. Its a little like Cornwall. And it does gives a town that beautiful quaint look. And I have to tell you - the small towns with their chapel are really beautiful. Food - What can I said, for us, the food alone is well worth the trip. We love seafood and it feels like we've died and gone to heaven. It almost impossible to find bad food (provided you avoid the Mcdonalds). Be aware that the French eats everything that moves - one of the very first french word we learn is "lapin", because we don't eat rabbit! The people are really warm and friendly. We have no trouble driving around even if its on the "wrong" side of the road.
I hope this will alleviate any doubts you have for your holiday plans. Feel free to email me if you have any queries.
Before you accuse me of being a 'lazy b*****d' (again!) I thought I'd better get something down on paper or screen for you, with regard to the 'holiday critique' you asked me for. I'm not really sure if you were looking for something in particular, so I'll just be spontaneous and give you a consciousness-stream.
Firstly, it was a great week. I felt quite healthy over there and looking at the photos proves that, I think, with a ruddy glow in most of our cheeks. I am aware of not getting out nearly half as much since getting back home. My purpose in coming was to prove a point, really, just that it could be done ie- independent of family, etc. Of-course, I had to work out in some detail with Jacqui, beforehand, the kind of problems likely to be encountered and I reckon we sorted most of them pretty successfully. So, would I do it again, I hear you say? Sure, if I'm still welcome! However, I might opt for a slightly different strategy like coming on the ferry with my car and/or bringing someone with me.
Accessibility about the place was pretty optimal I thought, no problems at all, great internal lift also. Lower door handles might be useful for someone in a w/chair and able to use them or even an automatic-opener like I have here.with a pressure switch. I wasn't able to use your 'emergency alarm' system either, not that I needed too, but perhaps a suck/puff arrangement would be better for people like me. Toilet, we discussed - it seems you are strapped by French legislation here - for future reference the 'Clos-o-mat' is the best around for most w/chair users. The hoist was a problem, obviously for me but thanks for your help in solving this one. You'd need either a maxi or an overhead to sort this with me although most folk would probably cope with what you have.
Transport was adequate I must admit to not being all that comfortable in large vans though they would be essential for a group. I am much more comfortable in my own, little 'Nissan Prairie' which is easily parked too! Perhaps you could add something like this to your 'fleet' in the future.
The support was wonderful and this is perhaps the most crucial aspect of the service you are offering. I felt comfortable, very at-ease, a part of it all, all the time. Of-course, as time goes by, Jacqui and yourself won't be able to do everything personally yourselves, so you'll need to delegate to others, establish administration, etc. It's a big project and the danger will be to lose the focus of your original vision. What you are trying to do is really quite a noble, virtuous thing, helping people with disabilities to achieve their goals, helping out in a marginalised area of society. It's important to keep that in mind, somehow, so that you don't just turn into another French 'gites' type accommodation.
I found Brittanny quite a fascinating place to be and really, I only saw a little bit! There's a lot to see and do, enough to fill many holidays, I guess. Certainly, a lot more interesting than the sun-spots that have been my usual holiday destinations. I can only say after Swarzenegger - 'I'll be back'!!
Jacqui and Carl
We arrived home safely.
It rained most of the way until we got to Cherbourg where the sun was shining. We were able to stop for lunch in Lamballe where we finally found a restaurant we had read about. It was good. Laballe was a nice place with some splendid old houses
We enjoyed our holiday very much and the apartment was excellant, well adapted to meet our needs. There was plenty of space for Ann to get around unaided without any difficulty. The bathroom and the kitchen were extremely well designed and equipped. A couple of suggestions: A bedside table would be useful, and perhaps some small bowls for mixing food and a measuring jug.
We thought that La Roche-derrien itself was lovely, a really traditional French village. It had most of the shops anyone might need and although all were not wheelchair accessible the 8 a Huit which we used several times certainly was. We particularly enjoyed our meal at the Auberge
Hope it all goes well. You deserve to be successful, we hope to return to see how work on the project pogresses.
John and Ann
We had a wonderful time in France.
The accommodation provided by you and your husband Carl was very comfortable , spacious, and nicely decorated. The only fault I found was not having a shower trolley which I need as I cannot sit up unaided.
Your local knowledge was a great help to us. The restaurant you recommended in the village was superb. Looking forward to meeting you all again in the not too distant future.
Deirdre, Anne and John.
ps, Say Hi to Maggie for us.
Hi Jacqui, Carl and family
We are at home now and pretty much unpacked. It's been raining and grey so not much of a welcome! The journey was fine. We got home at 12:30 am. It was great meeting you all and lovely to stay in such nice accommodation - our bathroom now seems very small!
Love and hugs Lynn and Kevin
Dear Jacqui, Carl, Max, Maureen and Nicky,
Thank you all so very very much for giving David and Cathy a wonderful holiday,
They had a fantastic time, they loved the Cathedral we saw the postcard and it looks spectacular, the trips to the village, and they especially loved all your animals. The food was out of this world, David said so, and the pudding in the restaurant on Friday was a big hit with Cathy. They also remarked on how different it was in France from the UK, so relaxed and lots and lots of green fields, and the apartment was beautiful.
It has been so nice for me and my mum, to know that they were so well looked after and I’m sure if they are well enough next year they will be coming back to stay with you guys for another week.
I had a look at the web site this morning and saw the pictures, they are great, will get David and Cathy to have a look at them. David took some photo’s when we get them back I will email you some, you maybe able to put on your website.
I am going to say bye for now so thank you again and keep up the good work, I will be checking your website from time to time, and hopefully speak to you in the near future to book another holiday.
Best wishes to you all
Liz & Christine
I am writing to say thank you for a fantastic holiday. We both enjoyed it very much and after the stress of my course it was nice just to think of nothing except how to enjoy myself.
Your support service is great, allowing my husband to have time to himself which we have never been able to do on holiday before. Also your accessible transport service means that we can go out and about without having to beg the driver to lift me and my wheelchair in and out of the vehicle, which we have had to do on previous holidays abroad.
Some of the French food is out of this world. I very much enjoyed the restaurant in your village of La Roche Derrien that we went to one day. That meal was fantastic and the owners were so nice, highly recommendable. Also I loved the creperies that we went to especially the one in Paimpol where I had crepe suzette. I am definitely going there in July when we are back again.
See you then.
Mary Fraser from Northampton.
I trust you are all keeping well and that all your projects are now progressing with pace. Following our return back to the UK the party I went to France with were so pleased with the holiday you had organised for us that they have asked me to write and express our unanimous gratitude for all your help. It is often difficult to find a wheelchair accessible holiday that offers real accessible accommodation. Having travelled to Spain and France on a fairly regular basis I have often found that the holiday accommodation sold is not as described. However, in your case I can honestly say that service and accommodation you gave us was top class.
As a C4 Quadriplegic using an electric wheelchair I need plenty of space and simple basic necessities like an accessible bathroom. The property you arranged for us to stay in offered everything you said and more. I know that you have personal experience of wheelchair use and that you inspect the properties you rent. In my experience this is crucial when arranging accommodation for wheelchair / disabled holidays.
From the first time we made contact with you via e-mail you have always answered our questions promptly and without fuss. When we arrived late on the Saturday night you were out to greet us and even when we realised that nowhere would be open for food you kindly collected some goodies from your own home. This is more than anybody could expect. We were also grateful for the welcome pack. You also mentioned that should we have any queries, you were only a telephone call away. This is very comforting when you are in an area you don’t know.
The property was marvellous. Please pass on my thanks to the owner Michel who must have taken a lot of care to build a place which can give disabled people the opportunity to have an accessible holiday. Everything was there. With plenty of room and all the creature comforts I can vouch for the rest of my party and say that we were impressed. I would have no problem recommending this property to anybody wanting an accessible place to stay especially with family or a party of friends. Thank you for arranging everything so well and being so friendly. We all appreciated it.
D Thraves from Bath